About me

I am a results-driven professional with a proven track record in enhancing operational efficiency through automation, data management, and process optimization. With a background in Python scripting, data analysis, and database management, I have successfully contributed to streamlining operations at Sedlak&Sedlak and AON, saving valuable time and resources. My experience as a Customer Service Advisor reflects my commitment to delivering top-tier client support and communication with associates. I bring a strong analytical mindset and technical expertise to drive excellence in any team.

What i'm doing

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    Data Analysis

    I bring valuable insights and actionable recommendations to drive informed decision-making and enhance overall company performance.

  • Web development icon

    Programming

    Writing scripts to scrape the data from the web and optimize processes.

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    Dashboards

    With my expertise in building interactive dashboards, I empower organizations to visualize and analyze data effectively, enabling data-driven strategies that enhance company operations.

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    Database

    Managing and querying SQL databases

  • Emily evans

    Emily evans

  • Henry william

    Henry william

Daniel lewis
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Skills

Résumé

Education

  1. AGH in Cracow

    2014 — 2017

    Computer Science and Econometrics - Bachelor Degree

Experience

  1. Sedlak&Sedlak – Data Analyst

    2022.11 — Present

    • Developed numerous Python scripts to automate manual tasks, resulting in significant time savings for the company.

    • Streamlined the creation of Power BI dashboards to measure employee efficiency and monitor sales progress, replacing manual Excel-based tools and saving hundreds of hours in the long run.

    • Managed the CRM system, creating advanced reports, and overseeing the database.

    • Crafted MySQL database queries for data analysis.

    • Created Python tools for salary statistical analysis.

    • Web scraping with BeautifulSoup and Selenium

    • Maintained VBA scripts and Excel tools.

  2. AON – IT Specialist – Business Systems Analyst

    2020 — 10.2022

    Calculation Model Builder for German Retirement Plans (PensionPlus)

    • Constructed calculation models for German retirement plans using PensionPlus.

    • Managed data and established procedures in an Oracle database (SQL/PLSQL).

    • Optimized processes by creating procedures that replaced manual work.

  3. Customer Service Advisor

    2019 — 2020

    English-Speaking Customer Support

    • Provided customer support for English-speaking clients.

    • Offered information regarding employee benefits and insurance.

    • Identified solutions to enhance consultant workflows, resulting in reduced training time for employees.

  4. PEKAO – Customer Service

    01.2016 — 06.2016

    • Delivered information about the bank's products to customers.

    • Approved transactions while ensuring security measures.

  • Python
    80%
  • Java
    70%
  • HTML
    90%
  • SQL
    50%

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Contact

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